It opened for me and asked me how I wanted to install the printer. So, I closed out of the install. Use the free 7-Zip utility at the link below to do this Once that is done, open the folder 7-Zip created, and after you pass all of those language folders, about 15 files down the list, you will see a blue Hp Setup application file. I tried the steps with the 7-Zip utility and I got the message on all files "Access denied Thanks for the information on 7-Zip!
That might explain why the file ran and extracted for you and did nothing more The usual W10 security box popped up and asked me if I wanted to run the file, I clicked OK, and off it went.
I know you tried running the main file as adminstrator, but you might want to try right clicking on that inside Hp Setup file, select 'Run as administrator,' and see if it runs that way. Thank you Paul. I will try that. I'm literally brain drained trying to figure out what Windows 10 did to prevent me from running this the normal way.
I have a message into their "Help Desk" to see if they know what's happened. I haven't had one go smoothly where I didn't have to deal with some kind of driver issue on my PC's. May you launch the installation using that method?
These updates are my daily almost nightmare. And I can't even shut them off. They just happen after I go to shut down. I suppose I could figure something out and block all downloads but then that brings its own problems. Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.
Examples of where to find your product information label. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Step 2: Make sure the print spooler service is running The print spooler service temporarily stores files to be printed in a print queue until the printer is ready to process each print job.
If the print spooler service is not running when you install the printer software, it can cause the software installer program to stop without an error message or warning. Search Windows for view local services , and then click the View local services control panel setting in the list of results. Scroll down to Print Spooler , and then make sure the print spooler status is Started.
If the print spooler service is started , skip to the next step to install the printer software. If the print spooler is not started , continue with these steps. Right-click Print Spooler , and then click Properties. If the Startup type is set to Manual or Disabled , click the drop-down list, click Automatic , and then click Apply. Under Service status , click Start , and then click OK.
Step 3: Install the printer software from Go to Please review the message and send the message when you are satisfied. Thanks for trying to help What in the world are you trying to do? And did I say there would be an. That driver file is ancient. It is for a laserjet series to be used under Windows NT 4. The executable part is designed to be run under that long obsolete operating system. What you get then you extract the. Pardon me if I do not remember all the details of an operating system that coexisted with Windows So again the question what are you trying to do?
Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
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